|1st Slot||7.30 AM||TO||9.30 AM|
|2nd Slot||11.30 AM||TO||1.30 PM|
|3rd Slot||3.30 PM||TO||5.30 PM|
|4th Slot||7.30 PM||TO||9.30 PM|
Delivery Terms & Conditions
When will I receive my order?
Your order will be delivered to you on the day and slot selected by you at the time of checkout. If we are unable to deliver the order during the specified time duration, you will be informed.
How do I change the delivery info ?
To make any changes to your personal details, you will have to log into your account on our website.Click on “My Account” at the top right corner and go to the “Update My Profile” section to change your delivery info.
How much are the delivery charges?
Delivery is free for all orders above Rs. 1000. For any orders below that we charge a fixed Rs. 35 as delivery charge.
Do you do same day delivery?
Yes, we have dedicated 3 slots available for same day delivery, for any orders placed before 6 PM we would deliver on the very same day. Although, delivery in the last slot would be based on the availability. In case of unavailability your orders would be delivered any-time on the Next Day from Slot 1 onwards, but only with your consent.
What is Same Day Delivery?
We delivery your orders on the very same day you place them on our website. All you have to do is order before 6 PM and we will deliver it to you the same day evening*. Any order placed after 6 PM will be delivered the next day in the slot chosen by you. For example if you place the order before 6 PM you can get the delivery from 7:30pm to 9:30pm on the saem day . But, if order is placed after 6 PM you will receive it the next day in the slot chosen by you. *Subject to slot availability.
What is Priority Delivery?
Although, we offer 4 dedicated delivery slots for your convenience. But we do understand you may require your orders on an urgent basis that may not coincide with the available slots. Thus we offer a Priority Delivery system at an additional cost, where you will have an option to choose your preferred time for delivery other than the designed slots. Although, we would require a minimum cooling time of one (1) hour to process and delivery your order.
What is the cost for Priority Delivery?
We have a nominal fixed charge of Rs. 100 for priority delivery.
How do I select the option of Priority Delivery?
At the time of checkout you will be required to select Priority Delivery option from the drop down menu coinciding “Delivery Charges”. Please do specify your preferred time of delivery in the “Order Notes”. Please be informed you will still have to select one of the available delivery slots before proceeding for checkout. But your order will be processed and delivered at your specified time and not on the selected delivery slot.
What is the minimum order for delivery?
There is no minimum order for delivery but we charge a nominal delivery fee of Rs. 35 for orders below Rs 1000 .
How do I change my selected delivery slot?
Once your order has been processed there are no ways you may choose to change the delivery slot, but you may contact our customer executive and they may help you based on the availability. .
How do I track my order?
You may check the status of your order by “logging in” to your account. For any further details we would request you to kindly get in touch with our customer care executive. .